Shipping Info + Policies


Shipping within Canada: $5 Standard lettermail shipping, with no tracking or insurance provided. An upgrade of $16 Trackable shipping is available at checkout. Orders including our Healthy Paws (2oz tube of balm) automatically come with tracked shipping.

Shipping to the US: Trackable shipping for an additional fee depending on the size and weight of your package, along with the delivery address. 

Processing times are usually no longer than 1 week. Please keep in mind that directly after a launch or during a busier time for businesses, ex) Holidays, processing times may vary. 

Please note that due to the fact that we are a small business, we unfortunately do not accept returns or exchanges. Please make sure you are ordering the correct size for your pup!

Should an issue arise such as missing or damaged products, please reach out to Bailey directly: prairiepawsco@gmail.com with your Order Number, photos if applicable, and any additional information necessary. I will do my best to make things right!